Payment Policy for Goal Bina

Effective Date: January 7, 2025

At Goal Bina, located at 4960 Cardinal Lane, Clarksville, Tennessee, United States, we are committed to providing a seamless and secure shopping experience for our customers. This Payment Policy outlines the accepted payment methods, security measures, and terms related to transactions on our website goalbina.com. By making a purchase from Goal Bina, you agree to the terms and conditions outlined in this Payment Policy.

1. Accepted Payment Methods

We offer a variety of secure payment options to cater to your preferences:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Easily pay using your PayPal account for a secure transaction.
  • Digital Wallets: Depending on availability, we may accept Apple Pay, Google Pay, and other reputable digital wallets.
  • Bank Transfers: For larger orders, we may offer direct bank transfer options upon request.

During the checkout process, you will be able to select your preferred payment method from the available options.

2. Currency

All transactions on Goal Bina are processed in U.S. dollars (USD). If you are purchasing from outside the United States, please be aware that your financial institution may charge additional currency conversion fees based on their policies.

3. Payment Authorization

By submitting your order, you authorize Goal Bina to charge the total amount of your order, including taxes, shipping fees, and any applicable discounts, to your chosen payment method. This authorization is valid for the duration necessary to complete the transaction.

4. Payment Processing and Security

We prioritize the security of your payment information. Our website utilizes SSL (Secure Socket Layer) encryption to ensure that your data is transmitted securely. Additionally:

  • PCI Compliance: All credit and debit card transactions are processed in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
  • Secure Payment Gateways: We partner with trusted third-party payment processors to handle your transactions securely. Goal Bina does not store your credit card information on our servers.
  • Fraud Prevention: We employ advanced fraud detection measures to protect against unauthorized transactions and ensure the integrity of your purchases.

5. Billing Information

When making a purchase, you are required to provide accurate billing information, including:

  • Full Name
  • Billing Address
  • Payment Method Details
  • Contact Information

Please ensure that all billing information is correct to avoid delays in processing your order. Incorrect or incomplete billing details may result in the cancellation of your order.

6. Order Confirmation

Upon successfully processing your payment, you will receive an order confirmation email from Goal Bina. This email will include:

  • Order Summary: Details of the products purchased.
  • Total Amount Charged: Including taxes and shipping fees.
  • Estimated Shipping Date: When your order is expected to be dispatched.
  • Tracking Information: Once your order has shipped, you will receive a separate email with tracking details.

If you do not receive the confirmation email within a few hours of placing your order, please check your spam or junk folder. If it is not there, contact our customer support team for assistance.

7. Payment Declines and Errors

In the event that your payment is declined or an error occurs during processing:

  • Declined Payments: You will be notified immediately. Please verify your payment details or choose an alternative payment method.
  • Processing Errors: If a technical issue prevents your payment from being processed, please try again later or contact our support team for assistance.

Goal Bina is not responsible for any additional fees or charges imposed by your bank or financial institution due to payment declines or errors.

8. Promotions and Discounts

If you have a promo code or coupon for a discount on your order, please enter the code during the checkout process before finalizing your purchase. Discounts will be applied to the total order amount before taxes and shipping fees. Please note:

  • Single Use: Only one promo code or coupon can be applied per order.
  • Expiration: Ensure that your promo code is valid and has not expired.
  • Eligibility: Some promotions may have specific eligibility criteria. Refer to the promotion details for more information.

If you encounter any issues applying a promo code, please contact our customer support team at info@goalbina.com for assistance.

9. Fraud Prevention and Verification

To protect against fraud and ensure the security of our customers, Goal Bina reserves the right to perform additional verification checks on any order. This may include:

  • Contacting You: We may reach out to verify your billing or shipping information.
  • Requesting Additional Information: You might be asked to provide further details to confirm your identity.

These measures help us prevent unauthorized transactions and maintain the integrity of our payment processes.

10. Refunds and Cancellations

For information on how to request a refund or cancel an order, please refer to our Refund and Returns Policy. Refunds will be processed to the original payment method used during the purchase. Please note:

  • Processing Time: It may take 5-10 business days for the refund to be processed and reflected in your account, depending on your payment method and financial institution.
  • Partial Refunds: In cases where the returned item is not in resellable condition or is missing parts, a partial refund may be issued.

11. Chargebacks

If you initiate a chargeback (dispute a charge with your bank or payment provider), please contact us first to resolve the issue amicably. We strive to address any payment concerns promptly and professionally. Chargebacks should only be considered as a last resort if we are unable to resolve the matter directly with you.

12. Changes to Payment Policy

Goal Bina reserves the right to update or modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website, and the “Effective Date” at the top of this page will be updated accordingly. We encourage you to review this policy periodically to stay informed about our payment terms and practices.

13. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

Goal Bina
Phone: +1 (217) 252-5865
Email: info@goalbina.com
Website: https://goalbina.com

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